The aftersales team at LSH Auto China recently participated in the “2019 Mercedes-Benz AG TechMasters China National Final Competition”, organised by Beijing Mercedes-Benz Sales Service.

Continuing its track record, the team won several major awards, including:
• Three LSH Auto (China) teams won the first, second, and third places for the “Best Team Awards”
• Four LSH Auto (China) colleagues won the “Best Individual Awards”

The Competition is designed to test the practical know-hows and technical expertise of participants, as well as their ability to work as a team throughout the entire process from the initial arrival of a customer’s vehicle, pre-inspection, repair stages, to vehicle handover and delivery.

Customer service is a combination of art and science, requiring an accumulation of skills, training, and passion. As we continue striving to deliver excellence in customer service, we are very proud of everyone at LSH Auto China who took part in the competition.